Privacy Policy for Oac Insurance Broker

At Oac Insurance Broker, safeguarding your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is secure.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect the following types of information to provide you with better service and to improve the user experience:

• Personal Information: Name, policy details, insurance ID numbers, email address, and other information provided during registration.
• Non-Personal Information: Device details (e.g., model, operating system), IP address, log data, and app usage statistics.
• Health-Related Information: Insurance claims, coverage details, and in-network hospital searches (used solely for app functionality).

How We Use Your Information

The information collected is used to:

• Facilitate insurance services, such as claims tracking and hospital verification.
• Improve app functionality and user experience.
• Provide customer support and app updates.
• Ensure data security and compliance with regulations.

Data Security and Encryption

We prioritize the security of your data by implementing robust measures, including:

• Encryption of sensitive information, such as health and insurance data, during storage and transmission.
• Secure authentication to prevent unauthorized access to your account.
• Regular security audits and updates to safeguard your data.

Sharing of Information

We do not share your personal or health-related information with third parties except:

• As required by law or legal processes.
• With your explicit consent for specific services.
• With trusted service providers who comply with our data protection policies.

Sensitive Information

Our app processes sensitive data, including insurance details and claims, to enhance the functionality of our services. We ensure this data is used strictly for its intended purposes and in compliance with applicable laws.

Children's Information

We do not knowingly collect personal information from children under 13. If such information is discovered, we will delete it immediately upon notification.

Consent

By using our app, you consent to this Privacy Policy and agree to its terms. Continued use constitutes agreement to any updates to this policy.

Contact Information

If you have questions about this Privacy Policy or data handling practices, please contact us at:

• Email: vilakoneinthala@gmail.com
• Phone: +85620 7710 5350
• Address: Ban Thatluangkang Saysettha District Vientiane Capital